Easy Return ,Replacements & Refunds

  • Return/Replacement request for any Order should be submitted within 2 Hours of receiving the Product. And Dial A company Miss Call Service No. 966-732-4040
  • Refund/Replacement will be initiated only upon receiving of the product.
  • Replacement will depend upon the availability of the product.
  • In case the product was damaged while in your possession, Reuk Universe will not be under any liability to process the refund/replacement.
  • Damaged/ Missing/ Empty Packages need to be returned within 2 Hours of receiving the product
  • Order Replacement can be done in following cases: 
    -Wrong Size/ Color/ Style/ Quantity
    -Missing Parts/ Accessories
    -Defective/ Damaged (if not under Manufacturer’s Warranty*)
    -Not as per description
  • Return Package should have the original Price tag and Packaging slip
  • Few products are Non-Returnable. Please refer to the product page for further reference
  • For Manufacturer’s Warranty Products, you are required to visit the Brand Service Centre.
    For more queries, please refer to Return, Replacement & Refund policies